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A T R o N I C S

What we offer...

Services

Atronics Consulting, we recognise that quality software is of little value to the client unless it is backed up by effective support.

Atronics Consulting has invested heavily in developing skills in several key areas of business software. We have an ongoing commitment to maintaining and adding to our skill sets so that we maintain our position at the forefront of new technologies. It is this expertise, which is of particular value to our clients. We are committed to providing support services that enable our clients to best possible outcomes from their investment

Implementation

The first and fundamental step of a successful partnership is an understanding of the needs of our client. We work with you to analyse your needs and then develop a solution, which often goes beyond simply replacing an existing piece of software. We will then develop an implementation plan that will minimise staff disruption and maximise the benefits to your organisation..

Customisation

However powerful, mainstream software products often do not provide all the features that a specific client requires. This is one of the main reasons why a business will contact Atronics Consulting. Our Software Development team can provide a solution to that crucial extra customer requirement that can mean the difference between a great solution and an average one. We do not believe in average.

Training

All software systems offered by Atronics Consulting are backed up with experienced and qualified training. Our training programmes are structured to fit the requirements of the client; not vice a versa. We will work with you to create a training schedule that takes into account staff competency, availability, your time constraints, the urgency of the implementation and other factors, so that a stress-free transition can be achieved.

Support

Jiwa Support

We have more than twenty years of experience supporting Jiwa financials and building additional functionality for our clients. Additionaly, we have integrated many 3rd party applications to provide connections to mobile apps, EDI etc.

Quality software is of little value without appropriate support. Atronics Consulting will put-together a support regime which matches your requirements. We offer several different levels of support which are driven by the client's requirements. Our tiered support enables every one of our clients to receive a support package that best suits his/her needs. Our support can include.

  • Scheduled regular site-visits for advice, training and assistance

  • Phone support (08:00 to 18:00) and after-hours by arrangement

  • Remote access, dial in

  • E-Mail